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Step 1: Use the contact form to tell us when and where you want to ride.
Step 2: We give you a  quote.
Step 3: We prepare a rental agreement setting out all the details, including terms and conditions.
Step 4: We send you a PayPal invoice.
Step 5: We give you the login to make the PayPal security authorisation and you make the authorization at least one week before the rental (WE DO NOT TAKE THE AUTHORIZATION AMOUNT UNLESS YOU FAIL TO RETURN THE BIKE OR DAMAGE IT).
Step 6: Pick up the bike from your agreed agent. For an additional fee we can deliver the bike to your hotel. You inspect for damage before taking delivery.
Step 7: You ride. A lot.
Step 8: Return the bike to your agreed agent. For an additional fee we can collect if from your hotel.
Step 9: We release the PayPal authorisation (subject to Terms and Conditions in the contract), and freight the bike back to Bali.

Freight fee: most routes have a return freight fee that is in addition to the rental fee. The two routes with no freight fee are Bali <--> Surabaya, and Labuan Bajo <--> Maumere. These routes are also the most likely to have bikes at short notice.